Payment and Shipping Policy
Shipping policy
Shipping policy
Thank you for shopping with us, we at Benshikhlen aim to provide you with a convenient and seamless shopping experience. Here is our shipping policy
Shipping costs
Within Oman: The shipping cost is 2 Omani Riyals
in the UAE: Shipping is 3.5 Omani Riyals
in the Gulf countries: The shipping cost is OMR 7
Shipping times
within Oman: Orders will be delivered within two business days from the date of order confirmation.
in the Gulf countries: Orders will be delivered within 4 to 10 business days from the date of order confirmation.
Shipping procedure
A shipping confirmation will be sent to your email or via SMS when the order is processed and submitted
Shipping status can be tracked via our website or by contacting us for updates on shipping status
Important notes
Shipping times may be affected by unforeseen events such as bad weather or logistical conditions.
All costs are inclusive of VAT where applicable.
If you have any questions or need more information. feel free to contact us via our website, we are here to help you
We wish you a pleasant shopping experience
Return policy
We are proud to offer appropriate return and exchange policies to our customers if the following conditions are met
The product is returned within 15 days from the date of delivery (discounted items or products purchased during the sale can only be exchanged during the sale period)
The product must be undamaged, unopened, unused and in its original packaging
Please note that the refund will not include delivery or COD fees
The customer must present the invoice when requesting a refund or exchange
Switching policy
If you would like to exchange an item. you can return it according to the return policy mentioned above and then place a new order
Privacy Policy
Bin Sheikhan endeavors to provide outstanding products and customer service. We are committed to building a strong and lasting relationship with our customers based on trust and mutual benefit.
Protecting and respecting your privacy and choices is part of that commitment. And to do this. we have formulated the "Privacy Respect Promise"
-Respecting your privacy and choices
-Make sure privacy and security are built into all of our services
Not displaying or selling your data
Keep your data safe and secure by only working with trusted partners
Openness and transparency about how we use your data
Not to use your data in a way we haven't already told you