Payment and Shipping Policy

Shipping policy

Shipping policy

Thank you for shopping with us, we at Benshikhlen aim to provide you with a convenient and seamless shopping experience. Here is our shipping policy

Shipping costs

Within Oman: The shipping cost is 2 Omani Riyals

in the UAE: Shipping is 3.5 Omani Riyals

in the Gulf countries: The shipping cost is OMR 7

Shipping times

within Oman: Orders will be delivered within two business days from the date of order confirmation.

in the Gulf countries: Orders will be delivered within 4 to 10 business days from the date of order confirmation.

Shipping procedure

A shipping confirmation will be sent to your email or via SMS when the order is processed and submitted

Shipping status can be tracked via our website or by contacting us for updates on shipping status

Important notes

Shipping times may be affected by unforeseen events such as bad weather or logistical conditions.

All costs are inclusive of VAT where applicable.

If you have any questions or need more information. feel free to contact us via our website, we are here to help you

We wish you a pleasant shopping experience

Return policy

We are proud to offer appropriate return and exchange policies to our customers if the following conditions are met

The product is returned within 15 days from the date of delivery (discounted items or products purchased during the sale can only be exchanged during the sale period)

The product must be undamaged, unopened, unused and in its original packaging

Please note that the refund will not include delivery or COD fees

The customer must present the invoice when requesting a refund or exchange

Switching policy

If you would like to exchange an item. you can return it according to the return policy mentioned above and then place a new order

Privacy Policy

Bin Sheikhan endeavors to provide outstanding products and customer service. We are committed to building a strong and lasting relationship with our customers based on trust and mutual benefit.

Protecting and respecting your privacy and choices is part of that commitment. And to do this. we have formulated the "Privacy Respect Promise"

-Respecting your privacy and choices

-Make sure privacy and security are built into all of our services

Not displaying or selling your data

Keep your data safe and secure by only working with trusted partners

Openness and transparency about how we use your data

Not to use your data in a way we haven't already told you